Policies

We will file your insurance for you if we are in your network

When making an appointment with one of our providers, it is your responsibility to confirm with your insurance company that the physician/provider is currently under contract with your plan. If your insurance is a plan for which we are not a contracted provider, we are more than willing to provide care but the total cost of your visit will be your responsibility at the time of service.

ï It is your responsibility to understand your insurance plan coverage. If you do not understand your policy, you may wish to contact the number on the back of your insurance card to review and verify your benefits. We want to be certain that you understand not all services are a covered benefit in every contract. Some insurance companies and policies select certain services or diagnostics which they will not cover. Our office does not guarantee that your insurance will pay for all services. We will make every attempt to file your claim as straightforwardly as possible. However, if for any reason your claim is denied, or is only partially covered by your insurance company, you are responsible for the amount due on your account. If your account is at an exceedingly high amount, payment may be required before you are able to be seen for your next scheduled appointment.

Referrals

Some insurance plans may require prior evaluation by a Primary Care Physician (PCP) in order to be seen by a dermatologist or other specialist. If your plan requires authorization by a PCP, you must obtain a referral order prior to scheduling your visit. If your plan requires a referral, you are responsible for providing proper documentation at the time of your visit. If you or your PCP do not provide the appropriate documentation by your scheduled appointment time, please be prepared to pay for your visit in full or reschedule.

Copayments, Deductibles and Coinsurance

A copayment is a set dollar amount you owe for each office visit. All claims are subject to a deductible if a procedure is performed (i.e., biopsy, cryosurgery, excisions, etc.). A deductible is the amount you are obligated to pay before your insurance company begins paying for your healthcare costs. Some insurance plans may also have a coinsurance, in which you may be responsible for a percentage of healthcare costs, in addition to your copayment or deductible. It is your responsibility to understand and acknowledge your plan and any associated deductible or coinsurance. You will be billed for these amounts should your insurance company notify us that additional payment is due from you.

Self-Pay Patients

Patients that are responsible for their medical bill are required to pay at the time of service. A deposit of $90.00 will be collected at check-in. The administrative staff will not be able to quote exact prices prior to the appointment.  Your bill will be determined by the provider based on the recommended course of treatment, and any additional charges will be collected at check-out.

A valid Picture ID and your Insurance Card are required at the time of your office visit

Without a valid insurance card we are unable to file a claim to your insurance company, therefore, you will be responsible for payment of the cost of the visit at the time of service.

It is your responsibility to notify the staff of any changes in your address, phone number and/or insurance plan, as well as providing a current up-to-date insurance card at each visit. Failure to do so may cause your insurance claim to be rejected, thus making it your responsibility to pay for the total cost of the visit.

Missed Appointments, Late Cancellations, Late Arrivals and Non-Compliance

Please keep in mind that appointments are time-slots reserved specifically for you. We require a 24-hour advance notice if you are unable to keep your scheduled appointment. For your convenience, we offer appointment reminder calls 48 hours prior to your appointment which will allow you to cancel at that time. However, it is ultimately your responsibility to keep track of your appointments whether you receive a reminder call or not.

If you miss an appointment without a 24-hour notice or cancel the same day as your appointment a $45.00 cancellation fee will be assessed to your account. Surgery patients who fail to contact us or no-show will have a $75.00 fee assessed to your account. This fee is not billable to your insurance.

We strive to see patients at their scheduled appointment time. Therefore, if you are more than 15 minutes late, you may be asked to reschedule your appointment so that other patients are not inconvenienced.

At times, a surgery may take longer than anticipated or a patient may be worked in for an emergency, which may cause our providers to fall behind on time. You will not be rushed when you see the doctor and your patience is appreciated if we are running behind.

Patients with multiple cancellations or missed appointments may be discharged from our practice.

Please note that noncompliance with treatment plans (including medications and/or lab work) and abusive/inappropriate behavior towards staff and/or patients will result in immediate dismissal of your care from our practice.

Forms of Payment

We accept payment in the form of cash, check, MasterCard, Visa, Discover and American Express, and Care Credit.

Minors

The parent(s) or guardian(s) of minor patients MUST accompany the child for the initial evaluation and sign an informed consent to treat the child. Future visits will be covered under this consent. It is the responsibility of the parent or guardian to provide current insurance information and payment in full for services provided, should the child be unaccompanied at future visits.